Management Team

Craig 2

Craig Shaw - Managing Director

As a technology enthusiast, Craig’s career has taken him through banking, internet service provision and retail verticals. His experience is built over thirty years in a technical capacity working in both developing and first world countries. He has concluded numerous successful projects in FMCG, Apparel, Distribution and Wholesale. His ability to identify usable first world solutions and adapt them for third world countries has proved to be a key success factor for Total Retail.

Amos Nyamanhari, Sales Manager

With twenty years of experience in the IT industry, his range of knowledge is vital in systems analysis, project management and ensuring systems are delivered on time, within budget and to the customer’s requirements. His experience in both retail distribution and FMCG allow Vlamstro to leverage off his supply chain knowledge when determining the best strategy for driving IT projects.

Amos 2

Adrian Pullen, Technical Manager

Adrian’s technical career found its origins in big-brand hardware and server support where he established
himself as a technical specialist. His exceptional ability for fault-finding and wide range of knowledge built over more than twenty years in the IT industry ensure that even the most complex issues are run to ground.
Adrian 2
  • Developments done by Total Retail have provided us with the tools necessary to streamline our processes in critical areas. They have also been instrumental in providing us with specialised Software Licenses, Hardware, and Software. Mark Blanckenberg - N. Richards Group
  • I have personally witnessed Total Retail's extensive experience in the retail industry, where they have worked both locally and within the region. They have consistently provided excellent solutions to businesses of all sizes, catering to their unique requirements. Francis Muchuchu (FD) Spar - Retail
  • Total Retail has an impressive track record in providing after-sales support and has always shown a commitment to lasting customer relationships. Their ability to offer a broad range of innovative technologies within the retail vertical is unmatched. Following our move to a centralised Enterprise Resource Planning solution, I can confidently say that their expertise in MS Dynamics 365 Business Central and LS Retail is highly commendable. Francis Muchuchu - Spar Retail